General Terms

1. INTRODUCTION

This document contains the General Conditions that regulate the use of this website and the contract that links BARRICASDEMADERA SL, with CIF B87580874 and registered office at Paseo de la Castellana, 200, 28046 Madrid - Spain, and THE CLIENT - (hereinafter the "General Conditions"). These General Conditions establish the rights and obligations of all users (hereinafter "THE CLIENT" / "YOUR") and those of this website (hereinafter "we" / "our" / "our" / "this website" ) in relation to the products / services offered through this website.

Please read these General Conditions and the Privacy Policy carefully before clicking the "Confirm Order" button to place the order. By using this website or placing an order through it, THE CLIENT agrees to be bound by these General Conditions and by our Privacy Policy, therefore, if THE CLIENT does not agree with all the General Conditions and the Privacy, you should not make any request.

These Conditions could be modified, so you must read them before placing each order.

If you have any questions related to the General Conditions or the Privacy Policy you can contact us through our contact form.

2. USE OF THE WEBSITE

These General Conditions are the only conditions applicable to the use of this website and replace any other, except with our express prior written consent. These General Conditions are important both for THE CLIENT and for us since they have been designed to create a legally binding agreement between THE CLIENT, protecting his rights as a client, and our rights as a company / freelance. THE CLIENT declares that, when placing his order, he has read and accepts without reservation the present General Conditions.

THE CLIENT agrees that:

THE CLIENT may only use this website to make legally valid queries or requests.
THE CLIENT may not make any speculative, false or fraudulent order. If we have reasonable grounds to believe that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities.
THE CLIENT is also obliged to provide this website in a certain and correct way with their email address, postal address and / or other contact information and they consent that we may use said information to contact THE CLIENT if it is necessary (see Privacy Policy).
If THE CUSTOMER does not provide this website with all the information required and necessary to complete the order, we will not be able to process it.

By placing an order through this website, THE CLIENT guarantees that he is over 18 years of age and that he has the legal capacity to enter into binding contracts.

3. FORMALIZATION OF THE CONTRACT

This information and the details contained in this website do not constitute an offer of sale, but an invitation to do business. There will be no contract between THE CLIENT and this website in relation to any product until their order has been expressly accepted by us (even if the charge has already been made in THE CLIENT's account). If THE CLIENT's offer is not accepted and a charge has already been made to your account, the amount of the offer will be fully refunded.

To place an order, THE CUSTOMER must follow the online purchase procedure and click "Confirm Order". After this, you will receive an email acknowledging receipt of your order ("Order Confirmation"). THE CLIENT must take into account that this does not mean that the order has been accepted, since it constitutes an offer that THE CLIENT makes to this website to buy one or more products. All orders are subject to acceptance by this website and we will confirm such acceptance by sending THE CUSTOMER an email confirming that the product is being shipped (Shipping Confirmation). The contract for the purchase of a product between this website (Contract) will be formalized only when the Shipping Confirmation is sent to THE CLIENT.

Only those products listed in the Shipping Confirmation will be the object of the Contract. This website will not be obliged to supply THE CLIENT with any other product that may have been ordered until we confirm the shipment of the same in a separate Shipping Confirmation.

4. AVAILABILITY OF PRODUCTS

All product orders are subject to their availability and, in this sense, if there are difficulties regarding their supply, or if there are no items in stock, this website is reserved the right to provide THE CLIENT with information about substitute products of quality and value equal to or greater than THE CLIENT may order. If THE CLIENT wishes to order these substitute products, we will refund THE CLIENT any amount that he may have paid.

5. REFUSAL TO PROCESS AN ORDER

This website reserves the right to remove any Product from this website at any time and / or to remove or modify any material or content thereof. Although we will do our best to always process all orders, there may be exceptional circumstances that require this website to reject the processing of any order after sending the Order Confirmation, and we reserve the right to do so at any time, at the sole discretion of this website.

This website will not be responsible to THE CLIENT or any third party for the fact of removing any product from this website, regardless of whether said product has been sold or not, removing or modifying any material or content of this website or because this website refuses to process an order once the Order Confirmation has been sent to THE CLIENT.

6. RIGHT TO WITHDRAW THE PURCHASE.

If THE CLIENT is hiring as a consumer, he may withdraw from the Contract at any time within 7 days from the date of receipt of the products. In this case, we will refund THE CLIENT the price paid for such products in accordance with the Return Policy.

THE CLIENT's right to withdraw from the Contract shall apply exclusively to those products that are returned in the same conditions in which THE CLIENT received them. It must also include all the instructions, documents and packaging of the products. No refund will be made if the product has been used or if it has suffered any damage, so THE CUSTOMER must be careful with the product / s while they are in their possession.

Please, PLEASE CUSTOMER treat the products with reasonable care while they are in your possession and keep, if possible, the original boxes and packaging for the return case.

You will find more details on this right recognized by law, as well as the explanation on how to exercise it in clause 13 of these General Conditions.

This provision does not affect the rights recognized to the consumer by the current legislation.

7. DELIVERY

Notwithstanding the provisions of Clause 4 above and unless extraordinary circumstances occur, we will try to send the order for the related product (s) in the Shipping Confirmation before the delivery date that appears in the Shipping Confirmation or, if no delivery date is specified, within 30 days from the date of the Order Confirmation.

The delay may be due to the following reasons:

If for any reason this website cannot meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or to cancel the order with a full refund of the price paid. THE CUSTOMER must take into account, in any case, that deliveries are not made on Saturdays or Sundays.

For the purposes of these General Conditions, it will be understood that the "delivery" has occurred or that the product / s have been "delivered" at the time of signing the receipt of the themselves at the agreed delivery address.

8. IMPOSSIBILITY OF DELIVERY

If delivery is impossible, we will try to find a safe place to leave the package to THE CLIENT. If we cannot find a safe place, your product (s) will be returned to our warehouse. & nbsp; If THE CUSTOMER is not going to be at the place of delivery on the agreed date, please contact us to arrange the delivery on another day.

Please, PLEASE NOTE that the storage and re-shipment of your / s product / s may have an additional cost.

9. TRANSMISSION OF RISK AND PROPERTY

The risks of the Products will be borne by THE CLIENT from the time of delivery.

THE CUSTOMER will acquire ownership of the products when we receive full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery (according to the definition contained in clause 7), if it were to take place at a later time.

10. PRICE AND PAYMENT

The price of the products will be that stipulated at any time on this website except in the case of manifest error. Despite the fact that this website tries to ensure that all the prices listed on the page are correct, errors may occur. If we discover an error in the price of the products that THE CUSTOMER has ordered, this website will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we cannot contact THE CLIENT, the order will be considered canceled and this website will fully refund THE CLIENT the amounts that have been paid.

This website will not be obliged to supply THE CUSTOMER with the product / s at the wrong lower price (even if we have sent you the Shipping Confirmation) if the price error is obvious and unequivocal and could have been reasonably recognized by THE CLIENT as the wrong price.

The prices on this website include VAT.

This website may change prices at any time, but (except as stated above) possible changes will not affect orders with respect to which a confirmation has already been sent to THE CLIENT Shipping.

Once THE CLIENT has made his purchases, all the items he wants to buy will have been added to his shopping cart and the next step will be to process the order and choose the payment method.

THE CLIENT may make the payment with Visa, Mastercard, American Express or Aurora Cards through PayPal. To minimize the risk of unauthorized access, your credit card details will be encrypted. THE CLIENT must authorize the payment at the time of placing the order.

By clicking "Place order" THE CLIENT is confirming that the credit card is his.

Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, this website will not be responsible for any delay or lack of delivery and may not formalize any Contract with THE CLIENT

11. VALUE ADDED TAX

In accordance with current regulations, all purchases made through this website will be subject to Value Added Tax (VAT). The products shown on this website have VAT included in the price shown.

12. RETURN POLICY

CANCELLATION OF ORDERS

The customer has the right to cancel any order made by this website and receive a refund, provided it is made within 7 days of receipt and the order is in the original condition of your shipment.

In the event that the order has already been processed and shipped, the customer must wait to receive the merchandise and then return the order. In this case the return shipping costs will be borne by the customer.

To cancel an order, please contact us by sending an email to info@barricasdemadera.com

Please read the return or exchange section below.

RETURN OR EXCHANGE OF A PRODUCT

If you are not completely satisfied with your purchase, simply return the product in its original condition (packaging, boxes, etc., in perfect condition) within 7 days of receipt, and provided that the Product is kept in perfect condition and with the original packaging. We will proceed to the full refund of the purchase amount. Return shipping costs are borne by the customer.

Please understand that:

The product is your responsibility until it reaches us. For your own protection, we advise you to use a shipping system for returns that guarantees the integrity of the products.

The cost of return is your responsibility.

The time interval that usually passes until the return becomes effective is about 7 to 14 days.

WRONG OR DEFECTIVE PRODUCT

If you have received an erroneous or defective product, contact us indicating the order number, product details and the reason for return. You have 7 days from receipt of the order to proceed with the return. The return costs in case of error or defect in the product are borne by this website.

13. LIABILITY AND LIABILITY EXEMPTION

Our responsibility in relation to any product purchased on this website will be strictly limited to the purchase price of such Product.

To the extent permitted by law, and unless otherwise provided in these General Conditions, this website will not accept any responsibility for indirect damage that occurs as a side effect of the main losses or damages, which occur in any way, and are caused by civil wrongful acts (including negligence), breach of contract or others, even if they could have been foreseen, including without limitation the following:

loss of income or sales;
loss of business;
loss of earnings or loss of contracts
loss of anticipated savings;
data loss; and
loss of management time or office hours.

All product descriptions, information and materials on this website are provided "as is" and without express, implied, or other guarantees.

To the extent possible as permitted by law, this website excludes all warranties, excluding those warranties that cannot be legitimately excluded from consumers.

The products sold by this website, especially handicraft products, can often have the characteristics of natural materials used in their manufacture. These characteristics such as variation in grain, texture, knots and color will not be considered defects or defects. On the opposite, it will count with your presence and appreciate it. We only select the highest quality products, but natural characteristics are unavoidable and must be accepted as part of the individual appearance of the product.

The provisions of this clause will not affect the rights of THE CLIENT recognized by law as a consumer, nor their right to withdraw from the Contract.

14. INTELLECTUAL PROPERTY

THE CUSTOMER acknowledges and consents that all copyright, trademark and other intellectual property rights on the materials or content provided as part of this website correspond at all times to us or to those who licensed to this website for your use. THE CLIENT may make use of said material only in the form in which we expressly authorize it or those who licensed this website for its use. This will not prevent you from using this website to the extent necessary to copy the information about your order or Contact information.

15. WRITTEN COMMUNICATIONS

Applicable regulations require that part of the information or communications sent to you by this website be in writing. By using this website, THE CLIENT agrees that most of the communications with us are electronic. This website will contact the CLIENT by email or provide him with information by posting notices on this website. For contractual purposes, THE CLIENT agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications sent to him electronically by this website comply with the legal requirements of being in writing. This condition will not affect the rights of THE CLIENT recognized by law.

16. NOTIFICATIONS

The notifications that THE CLIENT sends to this website should preferably be sent through the contact form. In accordance with the provisions of clause 16 and unless otherwise provided, this website may send communications either to e-mail or to the postal address provided by THE CLIENT when placing an order.

It will be understood that notifications have been received and have been correctly made at the same time they are posted on this website, 24 hours after sending an email, or three days after the date postage on any letter. To prove that the notification has been made, it will be enough to prove, in the case of a letter, that it had the correct address, it was correctly sealed and that it was duly delivered by post or mailbox and, in the case of an email , that it was sent to the email address specified by the recipient.

17. ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The Contract between THE CLIENT and this website is binding both for THE CLIENT and for us, as well as for the respective successors, assigns and successors in title.

THE CLIENT may not transmit, assign, encumber or in any other way transfer a Contract or any of the rights or obligations derived from it in their favor or for THE CLIENT, without having obtained the prior consent of this website in writing.

This website may transmit, assign, encumber, subcontract or in any other way transfer a Contract or any of the rights or obligations derived from it in our favor or for us, at any time during the term of the contract. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that THE CLIENT has as a consumer recognized by law or will void, reduce or limit in any other way the guarantees, both express and tacit, that this website would have been able to grant.

18. SEVERABILITY

If any of these General Conditions or any provision of a Contract were considered invalid, illegal or unenforceable to any extent by the competent authority, they will be separated from the other General Conditions, conditions and provisions that will continue to be valid to the extent permitted by law.

19. INTEGRITY OF THE CONTRACT

These General Conditions and any document to which express reference is made therein that constitute the entire agreement between THE CLIENT and us in relation to the object of the Contract and replace any other agreement, agreement or previous promise agreed between THE CLIENT and us verbally or in writing.

THE CLIENT and this website acknowledge having agreed to enter into this Agreement without relying on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two before said Contract, except for what is expressly mentioned in these General Conditions.

Neither THE CLIENT nor this website will have recourse against any uncertain statement made by the other party, verbal or written, prior to the date of the Contract (unless such uncertain statement had been made of fraudulently) and the only remedy available to the other party will be for breach of contract in accordance with the provisions of these General Conditions.

20. RIGHT OF THIS WEB SITE TO MODIFY THESE GENERAL CONDITIONS

This website has the right to review and modify these General Conditions at any time.

THE CLIENT will be subject to the policies and General Conditions in force at the time of making each order, unless by law or decision of government agencies this website must make changes to said policies, General Conditions or Privacy Policy, in which case, the possible changes will also affect the orders that THE CLIENT had previously made.

21. APPLICABLE LEGISLATION AND JURISDICTION

Product purchase contracts through this website will be governed by Spanish law.

Any controversy that arises or is related to said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts.

If THE CLIENT is hiring as a consumer, nothing in this clause will affect the rights that as such are recognized by current legislation.